At Ritzy Jean, our number one priority is customer satisfaction. We are here to help and assist you with any issues and are happy to accept returns that meet the following guidelines:
- Returns are accepted for STORE CREDIT ONLY.
- All items must be returned within 20 days of ship date.
- Returned items must be unwashed, unworn, any in their original condition with tags still attached. If items are returned dirty (i.e. makeup, deodorant, laundry stains, etc) they will not be subject to store credit and it will be the responsibility of the purchaser to pay for shipping of the item to be sent back.
- Sale items are FINAL SALE and CANNOT be returned.
- If you receive an incorrect item or your item is damaged upon receipt, please contact firstname.lastname@example.org immediately! It will be our pleasure to correct any error we have made!